Overview

If your Salesforce organization restricts logins to a whitelist of approved IP addresses, you need to add LeanData's IP addresses to that whitelist so the LeanData application can connect to Salesforce and run as expected. Without it, your LeanData token user can be blocked from logging in, which stops LeanData from working.

LeanData connects to Salesforce from ten IP addresses, and all ten must be added to the whitelist for LeanData to work reliably.

 

When to Use This

Follow this article if:

• Your Salesforce organization already enforces Login IP Ranges on user profiles.
• Your team plans to turn on IP-based login restrictions in Salesforce.

If your organization does not use Login IP Ranges, no action is needed and LeanData will connect without any whitelist changes.

 

Prerequisites

• Administrative access in Salesforce so you can view and edit profiles.
• Access to the LeanData Dashboard so you can identify your token user(s).

 

Adding an IP Whitelist to your Token User’s Profile

Step 1: Identify your token user's profile in LeanData

1. In LeanData, go to the Dashboard > Admin > Settings > Authorization tab.
2. Note the user(s) set as your primary and secondary token user(s).
3. Identify the Salesforce Profile assigned to those user(s). You can find this profile by checking the Salesforce User record for your token user and noting the Profile assigned to them. This is the profile whose Login IP Ranges you will update in Salesforce.

 

Step 2: Check the profile's Login IP Ranges in Salesforce

1. In Salesforce, go to Setup and open the Profile used by your token user(s).
2. Under the System section, click Login IP Ranges.

3. Review what is listed:
   • If the section is empty, your organization does not enforce a login IP whitelist for this profile and no further action is needed.
   • If one or more ranges are listed, your organization has an active whitelist, so continue to Step 3 to add LeanData's IP addresses.

 

Step 3: Add LeanData's IP addresses

• If your organization has an IP whitelist, click New or Add IP Ranges and enter the following ten IP Ranges:
  • IP Start Address: 13.52.143.234
IP End Address: 13.52.143.234
Description: LeanData
     
  • IP Start Address: 13.56.199.60
IP End Address: 13.56.199.60
Description: LeanData
     
  • IP Start Address: 13.57.159.207
IP End Address: 13.57.159.207
Description: LeanData
     
  • IP Start Address: 54.151.58.96
IP End Address: 54.151.58.96
Description: LeanData
     
  • IP Start Address: 54.153.37.123
IP End Address: 54.153.37.123
Description: LeanData
     
  • IP Start Address: 54.153.85.209
IP End Address: 54.153.85.209
Description: LeanData
     
  • IP Start Address: 54.184.72.226
IP End Address: 54.184.72.226
Description: LeanData
     
  • IP Start Address: 54.190.220.72
IP End Address: 54.190.220.72
Description: LeanData
     
  • IP Start Address: 54.215.68.204
IP End Address: 54.215.68.204
Description: LeanData
     
  • IP Start Address: 184.72.50.44
IP End Address: 184.72.50.44
Description: LeanData

 

• Click Save to apply the changes.

 

Summary

To keep LeanData connected to Salesforce, add all of LeanData's IP addresses to the Login IP Ranges on your token user's Salesforce profile. Once added, your token user can log in and LeanData will run as expected without issue.

For questions or additional assistance, please contact LeanData Support.