General FAQsGeneral FAQs for LeanData: quick answers to common questions about routing, matching, and setup.Nov 13, 2025Knowledge
InformationTitleGeneral FAQsURL NameGeneralFAQs690201e12ca83Step-by-StepMatching and Tagging FAQs How is LeanData Tagging TriggeredTagging Mapped Fields Not Updating Troubleshooting GuideMatching - The LeanData Matching Algorithm VideoI'm Not Seeing LeanData View in Lead, Contact, or Account RecordsMy Leads are Matching into the Wrong Account Router FAQs How to Export and Import TerritoriesDifferent Results in Reporting Matched Account and from the Matching in RoutingWhen is Time-Based Routing Aborted?Is There a Limit to How Many Territories I Can Create at Once in Territory Management?Email Notifications Troubleshooting GuideWhy Can’t LeanData Trigger Off of Formula Fields?Scheduled Routing Insights Numbers Not the Same as the Number of Records Processed and No Failures?Routing - LeanData Sales Engagement Integration FAQsHow do I Import and Export my Router Flow?Audit Logs Error MessagesWhy Was My Lead Routed Even Though it Should Not Have Qualified for Routing?Why Did My Lead Not Process? / Why am I Not Seeing My Lead in Audit Logs?